Cancer Information Service

Provided by Canadian Cancer Society

Cancer Information Service is a national, toll-free helpline available to cancer patients, caregivers, families and friends, the general public and healthcare professionals.
The Cancer Information Service is a national, toll-free helpline available to cancer patients, caregivers, families and friends, the general public and healthcare professionals. By calling, individuals can talk to someone who will provide reliable, easy-to-understand cancer information and referrals to support services in the community. The following information can be provided:
  • cancer treatment and side effects
  • clinical trials
  • coping with cancer
  • emotional support services
  • prevention
  • help in the community
  • complementary therapies

This service is available Monday to Friday and is available. A referral is not required to use this service. However, it is possible for a healthcare provider to submit a referral. This can be done by completing the referral form from the website.

Toll Free: 1-888-939-3333

TTY: 1-886-786-3934

Website: https://www.cancer.ca/en/support-and...

Service is available in English and French.

Cost: No cost

Referral options:

  • Self-referral
  • Health professional referral
Associated Programs/Services

Also offered by Canadian Cancer Society:

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Availability

Service area: Province-wide

Ways to Access
  • Provided by phone

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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